4. Organisation
That Gets In The Way Of The Work
We wish we had a dollar for every case where we unearthed that siloes and hierarchies were the root cause of most of the problems. We would be rich by now.
Yes, there’s always been a need to organize — to put structure into things — grouping people into smaller parts, breaking work and projects into tranches, allocating clear roles and actions to people and to some degree creating hierarchies of what we can still call management.
These are well trodden paths and practices that have been with us for as long as we can remember. But without realising it we can unintentionally create a variety of impenetrable silos. Silos has become a very dirty word when it comes to change because of their impenetrable nature and as a result their resistance to change. But it’s just a word.
The definition has come to mean that when we get silos we also get entrenched fragmentation of the whole operation.
Because they are impenetrable we can’t see or assess what’s going on inside them very well so we create expensive and burdensome overlaps, we can’t spot gaps and that creates risk and in short we are working with an incomplete and expensive picture.
“Organisational denial of such proportions is the death nell for a modern day digital and agile business wishing to stay ahead and sustain…”
